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Welcome to the Frequently Asked Questions
page. The questions and answers below are a general overview of some of
the more common questions clients may have. They are not intended to be
policy nor do they over ride the policies and procedures found within the
Terms and Conditions for Royce Bishop
Photography.
Please make sure you read and understand the
Terms and Conditions for Royce Bishop
Photography before making any purchases.
The Question:
( Click on the question to jump to the
answer. Click "Back to the Top" to come back here.)
What style
of photography do you shoot?
Do you shoot in Digital or Film?
Why do 4x6, 5x7 or 8x10 images look different when printed?
What Prints sizes do you offer?
How do I order a custom print size?
How do I order the specialty paper types like pearl or
metallic?
What kind of deposit do you require?
When is the final payment due?
Will you travel out of state / country?
Is there a travel charge?
How do I view and purchase my prints?
Why do the images in the "Printing and Proofing Galleries"
appear pixilated or blurry?
How long does my gallery stay active?
What if I need copies or extra prints after the 9 months?
What are
your policies for damaged products or returns?
Once I order my prints how long does it take to get them?
Do you offer rush service?
Are there any additional charges for rush, bulk or large orders?
What if I have a special request or instructions?
Do you accept checks?
What if I need to cancel my print order?
What if I need to cancel my session?
What happens if the weather is bad for my outdoor shoot?
Is it ok to make copies of the prints I purchased?
Can I purchase the copyrights to my photographs?
Can I purchase a full resolution digital CD of my pictures?
Can I purchase a web only digital copy of my picture for MySpace, Facebook or similar social network?
What does the statement "All images are protected by federal copyright
laws" mean exactly?
What should I wear? : Family
What should I wear? : Individual
The
Answer:
What style of photography do you shoot?
I do not have a set style choosing
to work with a variety of styles depending on the client or job. With
that being said, I do utilize a photojournalistic style the majority of
the time. This style allows me the freedom to capture natural,
unconstrained images.
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Do you shoot in Digital or Film?
Digital
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Why do
4x6, 5x7 or 8x10 images look different when printed?
This is due to the different aspect
ratios of each size. This means the relationship between the pictures
sides are different. This best way to explain this is visually so I have
included examples below. Proofing pictures are displayed in a 3:2
(standard 4x6) aspect ratio. So when you place an order for a 5x7, 8x10
or similar enlargement, the final result will be cropped and turn out
different then the online proof used to order the print. All is cropping
and resizing is handled by personally by me and I can provide a resized
proof upon request.
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4" x 6" Print
( 3:2
Aspect Ratio )
This is a
standard aspect ratio for my photographs and is what you will see
inside the
proofing galleries.
These prints
require no cropping and are printed as is for a standard 4x6 print.
Other 3:2 aspect ratio
print sizes:
2x3, 6x9, 8x12,
10x15, 20x30 |
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5" x 7" Print
( 7:5 Aspect
Ratio )
This is an
example of the same image
using the red
box to show the
print area for
a 5x7 print.
The grayed out
areas will be cropped or cut off so care must be taken to ensure
the final print maintains the proper focal points of the image.
Other 7:5 aspect ratio
print sizes:
2.5x3.5,
10x14, 20x28 |
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8" x 10" Print
( 5:4 Aspect
Ratio )
In this example
you can see a significant portion of the picture will be cropped
when it is
printed as an 8x10.
Cropping must
be done with great care to insure the original balance and feel
of the image is
maintained.
Other 5:4 aspect ratio
print sizes:
4x5, 12x15,
16x20, 20x25, 24x30 |
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What
Prints sizes do you offer?
I offer custom print sizing so I
can there are no limits what I can produce. The chart below shows some of
the more common prints sizes I offer.
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2x2
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3x3
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3.25x3.25
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3.5x5
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4x4
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4x5
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4x6
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4x8
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5x5
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5x7
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5x7.5
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5x10
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5x14
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5x30
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6x8
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6x9
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7x7
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7x10
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7x15
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8x8
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8x10
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8x12
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8x16
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8x24
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10x10
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10x13
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10x15
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10x20
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10x30
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11x11
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11x14
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11x16
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11x17
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12x12
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12x16
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12x18
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12x24
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15x30
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16x20
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16x24
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18x24
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20x20
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20x24
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20x30
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24x24
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24x30
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24x36
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30x30
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30x40
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30x50
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How do I
order a custom print size?
To order a custom print size not
listed place the order using the next size bigger then the one you need
and add special instructions for the exact size and I will crop it to
that size. For example if you need a 10x12 print but only 10x10 or 10x13
are listed. You need to order the 10x13 and let me know you want it
cropped down to 10x12. If there is a large gap to the next size from the
one you need contact me and I can provide you with a custom quote.
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How do I
order the specialty paper types like pearl or metallic?
To order the special papers types
select the picture you want and add it to the cart. Once the cart loads
you will need to click on the button called "Enhance Print" then select
the proper paper type.
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What kind
of deposit do you require?
There is a 50% non-refundable deposit due at the time of booking.
Bookings are not guaranteed until payment is received. For short notice
bookings, we also accept PalPay for deposit payments.
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When is the final payment due?
Final payment is due at the end of the session or event including any
additional charges beyond the initial estimate.
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Will you travel out of state / country?
Yes, if you cover all expenses and travel fare then I will go where you
want me.
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Is there a travel charge?
For shoots that require travel of more than 30 miles, there may be an
additional charge for mileage.
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How do I view and purchase my prints?
A private online gallery and shopping cart for viewing and purchasing
will be posted within two weeks of the shoot.
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Why do the
images in the "Printing and Proofing Galleries" appear pixilated or
blurry?
The images you see inside the
“Printing and Proofing Galleries” are low resolution web copies used for
ordering purposes only. They do not accurately represent the full
resolution image used for printing. The proof images may appear pixilated
or blurry when viewed using the "Zoom" detail tool and large view window.
If you have concerns about the quality of a print you are interested in
contact me and I can provide I small full resolution sample piece of the
image to you.
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How long does my gallery stay active?
Galleries remain online for 9 months.
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What if I need copies or extra prints after the 9 months?
I keep complete digital archives of all my work for at least 10 years if
not longer. The archives are backed up on redundant storage devices which
are stored in a safe, climate controlled environment. So, if you ever
need copies or re-prints just contact me.
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What are
your policies for damaged products or returns?
For information on our Return
Policy please visit the
Terms
and Conditions
page.
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Once I order my prints how long does it take to get them?
Typical delivery times for standard
print orders are 2 to 3 weeks. These times may vary based on the number
of prints ordered, type of prints, edits and customizations.
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Do you offer rush service?
Depending on the product, rush service may be available for an additional
cost. If you have something that is under time constraints call me first
before ordering.
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Are there any additional charges for rush, bulk or large orders?
Yes, an additional shipping and handling charge may apply depending on
the size of an order and preferred delivery method.
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What if I have
a special request or instructions?
If you have any special requests or needs, there is an option box in the
shopping cart to add these or you can email / call me.
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Do you accept checks?
Yes, but if you are paying by Check your order will not be processed
until the check has cleared. This can take up to 7-10 business days.
**THERE IS A $30 CHARGE FOR ALL RETURNED CHECKS WHICH MUST BE PAID BY
CASH OR MONEY ORDER ALONG WITH THE AMOUNT DUE.
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What if I need to cancel my
print order?
If you
place a print order and need to cancel it for any reason you must contact
me within (48) hours of the order being placed to receive a full refund.
After that a cancellation fee will be applied based on the order size.
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What if I need to cancel my session?
Any cancellations must be made (5) five days in advance in order to
transfer the non-refundable deposit to a rescheduled shoot.
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What happens if the weather is bad for my outdoor shoot?
We can reschedule it for a different time and day depending on my
schedule. I would like to point out that some of the best or unique
pictures can be captured during inclement weather. Wind blowing the
trees, leaves flying all around, dancing in the rain with an umbrella,
dark ominous rain clouds or white powdery snow open the doors to
opportunities for amazing photographs. If we take the risk, then I am
willing to split the risk. So if we decide to go for it and you are not
satisfied with the result I will do a re-shoot at half price.
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Is it ok to make copies of the prints I purchased?
No, that would be considered copyright infringement. Making copies of the
prints I create for you in any form violates the federal laws protecting
them.
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Can I purchase the copyrights to my photographs?
No, I maintain the rights to all personal portrait photography I create.
I only provide copyright licensing for commercial photography.
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Do you
offer full resolution digital copies of
my pictures on CD or DVD?
No, full resolution digital copies are
only available for commercial clients with licensing agreements.
For more
information click this link “Why I do NOT provide
Full Resolution Digital Copies".
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Can I purchase
a web only digital copy of my picture for MySpace, Facebook or a similar social network?
Yes, you can purchase web
resolution digital copies of your pictures. These include my logo in the
corner and can be uploaded to your favorite social network. These images
are intended for "Web Use Only", not for printing. The resulting prints
would be blurred and pixilated (blocky). I have provided some examples
below of the normal gallery sample compared to the purchased web version.
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Gallery Proof with
Watermark |
Purchased Web Resolution |
Gallery Proof with Watermark |
Purchased Web Resolution |
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What does the statement "All images are protected by federal copyright
laws" mean exactly?
It means that all of the images including pictures/photographs I create
or have created are protected against any type of theft or unauthorized
reproduction by Federal Laws. In other words, it is illegal for someone
to copy or use any of my work including graphics, images, pictures,
photographs without my permission. Penalties include $250,000 fines and 5
years imprisonments for each copy. For more information please visit
http://www.copyright.gov/
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What should I wear? : Family
These are tips for traditional portraits but I am all for uniqueness or
diversity, just like most families. So use these tips as a general
guideline not something written in stone. They are your pictures so we can get as creative as you like.
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Solids or Subtle Patterns
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2 or 3 Similar Colors
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All Casual or All Dressy
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Outdoors use warm, earth tone colors - off white, grey, tan, brown,
green, burgundy, light blue
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Studio / Indoors use more distinct bright colors - white, black, blue,
yellow, pink
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Avoid contrasting socks and shoes or items that can clash or standout
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Long sleeves depending on the season and location
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Prepare family members accordingly in the weeks leading up to the shoot.
Try and avoid possible sunburns or over tanning, bad, last minute haircuts or otherwise crazy things that can ruin a family portrait or
make it a memory for the wrong reasons.
When in doubt just give me a call. Like I stated before, these are merely
guidelines and I can handle anything thrown at me. So remember to relax
and enjoy the moment. Nothing stands out more in a
photograph than stress.
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What should I wear? : Individual
These are tips for traditional portraits but I am all for uniqueness or
diversity, just like most people. So use these tips as a general
guideline not something written in stone. They are your pictures after
all so, we can get as creative as you like.
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Avoid patterns, stripes and bold designs – these can take the focus away
from your face
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Textures work well
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Toned down neckties
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Conservative clothing will look better over time versus trendy or the
latest fashion clothing
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Lighter colors up top, darker colors lower or below the belt
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For a more narrow neckline use v-neck, scarf or jewelry
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Avoid hair blocking your eyes causing them to look dark or shadowed
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Get plenty of sleep leading up to the shoot; bags under eyes are not
attractive
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Makeup should be balanced and well blended, less is more
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Avoid bright or high contrast evening makeup, use a lighter daytime
instead
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Use a light foundation to even out skin tones
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Try not to use any light colors or white around the eyes. These can look
like odd reflections
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If wearing a dress shirt, make sure the collar fits properly
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Avoid any last minute hair cuts so hair can look natural
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Don’t forget to shave and avoid stubble or razor burn if possible
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When in doubt just give me a call. Like I stated before, these are merely
guidelines and I can handle anything thrown at me. So remember to relax
and enjoy the moment. Nothing
stands out more in a
photograph than stress.
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