Welcome to the Frequently Asked Questions page. The questions and answers below are a general overview of some of the more common questions clients may have. They are not intended to be policy nor do they over ride the policies and procedures found within the Terms and Conditions for Royce Bishop Photography.

 

Please make sure you read and understand the Terms and Conditions for Royce Bishop Photography before making any purchases.

 

The Question:

( Click on the question to jump to the answer. Click "Back to the Top" to come back here.)

 

What style of photography do you shoot?
Do you shoot in Digital or Film?

Why do 4x6, 5x7 or 8x10 images look different when printed?
What Prints sizes do you offer?

How do I order a custom print size?

How do I order the specialty paper types like pearl or metallic?
What kind of deposit do you require?
When is the final payment due?
Will you travel out of state / country?
Is there a travel charge?
How do I view and purchase my prints?

Why do the images in the "Printing and Proofing Galleries" appear pixilated or blurry?
How long does my gallery stay active?
What if I need copies or extra prints after the 9 months?
What are your policies for damaged products or returns?
Once I order my prints how long does it take to get them?
Do you offer rush service?
Are there any additional charges for rush, bulk or large orders?
What if I have a special request or instructions?
Do you accept checks?

What if I need to cancel my print order?
What if I need to cancel my session?
What happens if the weather is bad for my outdoor shoot?
Is it ok to make copies of the prints I purchased?
Can I purchase the copyrights to my photographs?
Can I purchase a full resolution digital CD of my pictures?
Can I purchase a web only digital copy of my picture for MySpace, Facebook or similar social network?
What does the statement "All images are protected by federal copyright laws" mean exactly?
What should I wear? : Family
What should I wear? : Individual

 

 


The Answer:


 

 

What style of photography do you shoot?
I do not have a set style choosing to work with a variety of styles depending on the client or job. With that being said, I do utilize a photojournalistic style the majority of the time. This style allows me the freedom to capture natural, unconstrained images.

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Do you shoot in Digital or Film?
Digital

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Why do 4x6, 5x7 or 8x10 images look different when printed?
This is due to the different aspect ratios of each size. This means the relationship between the pictures sides are different. This best way to explain this is visually so I have included examples below. Proofing pictures are displayed in a 3:2 (standard 4x6) aspect ratio. So when you place an order for a 5x7, 8x10 or similar enlargement, the final result will be cropped and turn out different then the online proof used to order the print. All is cropping and resizing is handled by personally by me and I can provide a resized proof upon request.

 

4" x 6" Print

( 3:2 Aspect Ratio )
 

This is a standard aspect ratio for my photographs and is what you will see

inside the proofing galleries.

 

These prints require no cropping and are printed as is for a standard 4x6 print.

 

Other 3:2 aspect ratio print sizes:

2x3, 6x9, 8x12, 10x15, 20x30

5" x 7" Print

( 7:5 Aspect Ratio )

 

This is an example of the same image

using the red box to show the

print area for a 5x7 print.

 

The grayed out areas will be cropped or cut off so care must be taken to ensure the final print maintains the proper focal points of the image.

 

Other 7:5 aspect ratio print sizes:

 2.5x3.5, 10x14, 20x28

8" x 10" Print

( 5:4 Aspect Ratio )

 

In this example you can see a significant portion of the picture will be cropped

when it is printed as an 8x10.

 

Cropping must be done with great care to insure the original balance and feel

of the image is maintained.

 

Other 5:4 aspect ratio print sizes:

4x5, 12x15, 16x20, 20x25, 24x30

 

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What Prints sizes do you offer?
I offer custom print sizing so I can there are no limits what I can produce. The chart below shows some of the more common prints sizes I offer.

 

2x2

3x3

3.25x3.25

3.5x5

4x4

4x5

4x6

4x8

5x5

5x7

5x7.5

5x10

5x14

5x30

6x8

6x9

7x7

7x10

7x15

8x8

8x10

8x12

8x16

8x24

10x10

10x13

10x15

10x20

10x30

11x11

11x14

11x16

11x17

12x12

12x16

12x18

12x24

15x30

16x20

16x24

18x24

20x20

20x24

20x30

24x24

24x30

24x36

30x30

30x40

30x50

 

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How do I order a custom print size?
To order a custom print size not listed place the order using the next size bigger then the one you need and add special instructions for the exact size and I will crop it to that size. For example if you need a 10x12 print but only 10x10 or 10x13 are listed. You need to order the 10x13 and let me know you want it cropped down to 10x12. If there is a large gap to the next size from the one you need contact me and I can provide you with a custom quote.

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How do I order the specialty paper types like pearl or metallic?
To order the special papers types select the picture you want and add it to the cart. Once the cart loads you will need to click on the button called "Enhance Print" then select the proper paper type.

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What kind of deposit do you require?
There is a 50% non-refundable deposit due at the time of booking. Bookings are not guaranteed until payment is received. For short notice bookings, we also accept PalPay for deposit payments.

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When is the final payment due?
Final payment is due at the end of the session or event including any additional charges beyond the initial estimate.

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Will you travel out of state / country?
Yes, if you cover all expenses and travel fare then I will go where you want me.

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Is there a travel charge?
For shoots that require travel of more than 30 miles, there may be an additional charge for mileage.

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How do I view and purchase my prints?
A private online gallery and shopping cart for viewing and purchasing will be posted within two weeks of the shoot.

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Why do the images in the "Printing and Proofing Galleries" appear pixilated or blurry?
The images you see inside the “Printing and Proofing Galleries” are low resolution web copies used for ordering purposes only. They do not accurately represent the full resolution image used for printing. The proof images may appear pixilated or blurry when viewed using the "Zoom" detail tool and large view window. If you have concerns about the quality of a print you are interested in contact me and I can provide I small full resolution sample piece of the image to you.

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How long does my gallery stay active?
Galleries remain online for 9 months.

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What if I need copies or extra prints after the 9 months?
I keep complete digital archives of all my work for at least 10 years if not longer. The archives are backed up on redundant storage devices which are stored in a safe, climate controlled environment. So, if you ever need copies or re-prints just contact me.

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What are your policies for damaged products or returns?
For information on our Return Policy please visit the
Terms and Conditions page.

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Once I order my prints how long does it take to get them?
Typical delivery times for standard print orders are 2 to 3 weeks. These times may vary based on the number of prints ordered, type of prints, edits and customizations.

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Do you offer rush service?
Depending on the product, rush service may be available for an additional cost. If you have something that is under time constraints call me first before ordering.

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Are there any additional charges for rush, bulk or large orders?
Yes, an additional shipping and handling charge may apply depending on the size of an order and preferred delivery method.

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What if I have a special request or instructions?
If you have any special requests or needs, there is an option box in the shopping cart to add these or you can email / call me.

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Do you accept checks?
Yes, but if you are paying by Check your order will not be processed until the check has cleared. This can take up to 7-10 business days. **THERE IS A $30 CHARGE FOR ALL RETURNED CHECKS WHICH MUST BE PAID BY CASH OR MONEY ORDER ALONG WITH THE AMOUNT DUE.

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What if I need to cancel my print order?

If you place a print order and need to cancel it for any reason you must contact me within (48) hours of the order being placed to receive a full refund. After that a cancellation fee will be applied based on the order size.

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What if I need to cancel my session?
Any cancellations must be made (5) five days in advance in order to transfer the non-refundable deposit to a rescheduled shoot.

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What happens if the weather is bad for my outdoor shoot?
We can reschedule it for a different time and day depending on my schedule. I would like to point out that some of the best or unique pictures can be captured during inclement weather. Wind blowing the trees, leaves flying all around, dancing in the rain with an umbrella, dark ominous rain clouds or white powdery snow open the doors to opportunities for amazing photographs. If we take the risk, then I am willing to split the risk. So if we decide to go for it and you are not satisfied with the result I will do a re-shoot at half price.

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Is it ok to make copies of the prints I purchased?
No, that would be considered copyright infringement. Making copies of the prints I create for you in any form violates the federal laws protecting them.

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Can I purchase the copyrights to my photographs?
No, I maintain the rights to all personal portrait photography I create. I only provide copyright licensing for commercial photography.

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Do you offer full resolution digital copies of my pictures on CD or DVD?
No, full resolution digital copies are only available for commercial clients with licensing agreements.

For more information click this link  “Why I do NOT provide Full Resolution Digital Copies".

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Can I purchase a web only digital copy of my picture for MySpace, Facebook or a similar social network?
Yes, you can purchase web resolution digital copies of your pictures. These include my logo in the corner and can be uploaded to your favorite social network. These images are intended for "Web Use Only", not for printing. The resulting prints would be blurred and pixilated (blocky). I have provided some examples below of the normal gallery sample compared to the purchased web version.

 

Gallery Proof with Watermark

Purchased Web Resolution

Gallery Proof with Watermark

Purchased Web Resolution

 

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What does the statement "All images are protected by federal copyright laws" mean exactly?
It means that all of the images including pictures/photographs I create or have created are protected against any type of theft or unauthorized reproduction by Federal Laws. In other words, it is illegal for someone to copy or use any of my work including graphics, images, pictures, photographs without my permission. Penalties include $250,000 fines and 5 years imprisonments for each copy. For more information please visit http://www.copyright.gov/

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What should I wear? : Family
These are tips for traditional portraits but I am all for uniqueness or diversity, just like most families. So use these tips as a general guideline not something written in stone. They are your pictures so we can get as creative as you like.
 

  • Solids or Subtle Patterns

  • 2 or 3 Similar Colors

  • All Casual or All Dressy

  • Outdoors use warm, earth tone colors - off white, grey, tan, brown, green, burgundy, light blue

  • Studio / Indoors use more distinct bright colors - white, black, blue, yellow, pink

  • Avoid contrasting socks and shoes or items that can clash or standout

  • Long sleeves depending on the season and location

  • Prepare family members accordingly in the weeks leading up to the shoot. Try and avoid possible sunburns or over tanning, bad, last minute haircuts or otherwise crazy things that can ruin a family portrait or make it a memory for the wrong reasons.
     

When in doubt just give me a call. Like I stated before, these are merely guidelines and I can handle anything thrown at me. So remember to relax and enjoy the moment. Nothing stands out more in a photograph than stress.

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What should I wear? : Individual
These are tips for traditional portraits but I am all for uniqueness or diversity, just like most people. So use these tips as a general guideline not something written in stone. They are your pictures after all so, we can get as creative as you like.
 

  • Avoid patterns, stripes and bold designs – these can take the focus away from your face

  • Textures work well

  • Toned down neckties

  • Conservative clothing will look better over time versus trendy or the latest fashion clothing

  • Lighter colors up top, darker colors lower or below the belt

  • For a more narrow neckline use v-neck, scarf or jewelry

  • Avoid hair blocking your eyes causing them to look dark or shadowed

  • Get plenty of sleep leading up to the shoot; bags under eyes are not attractive

  • Makeup should be balanced and well blended, less is more

  • Avoid bright or high contrast evening makeup, use a lighter daytime instead

  • Use a light foundation to even out skin tones

  • Try not to use any light colors or white around the eyes. These can look like odd reflections

  • If wearing a dress shirt, make sure the collar fits properly

  • Avoid any last minute hair cuts so hair can look natural

  • Don’t forget to shave and avoid stubble or razor burn if possible

  • When in doubt just give me a call. Like I stated before, these are merely guidelines and I can handle anything thrown at me. So remember to relax and enjoy the moment. Nothing stands out more in a photograph than stress.
     

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All images are protected by federal copyright laws and remain the property of Royce Bishop Photography.

 

Copying of any kind without permission is strictly prohibited.

 

Royce Bishop Photography

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